PRIVACY POLICY

Last updated: 2026-06-25

1. Introduction

Carmanet is committed to protecting personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how Carmanet collects, uses, discloses, and safeguards personal information through our website, services, and communications.

2. Personal Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name
• Email address
• Telephone or mobile number
• Company name
• Information required to deliver IT or automation services

We may also collect limited technical information, such as IP address and browser type, for website analytics and security purposes.

3. How We Use Personal Information

Personal information is used only for legitimate business purposes, including:

• Providing and supporting IT, cloud, and automation services
• Responding to inquiries or service requests
• Delivering service‑related communications
• Sending SMS notifications or automated messages with consent
• Improving our services and website

4. Consent

We obtain consent in accordance with PIPEDA and CASL.

Consent may be:

• Express, such as when you check a box, submit a form, or explicitly opt in
• Implied, where permitted by law, for existing business relationships or service inquiries

You may withdraw consent at any time, subject to legal or contractual restrictions.

5. SMS Communications and CASL Compliance

If you provide a mobile phone number and opt in, you consent to receive transactional or service‑related SMS messages from Carmanet.

SMS messages may include:

• Service alerts
• System notifications
• Automation messages
• Appointment or support updates

We do not send marketing SMS messages without express consent.

6. Opt‑Out and Unsubscribe

You may withdraw consent for SMS communications at any time by replying:

STOP

You may also unsubscribe or request removal by contacting me.

Opt‑out requests are processed promptly in accordance with CASL requirements.

7. Message Frequency and Charges

• Message frequency varies based on service usage or automation workflows
• Standard message and data rates may apply, depending on your mobile carrier

8. Information Sharing

Carmanet does not sell personal information.

We may share information only with:

• Trusted service providers required to deliver services, including SMS delivery platforms such as ClickSend
• Legal or regulatory authorities, where required by law

All service providers are required to protect personal information appropriately.

9. Data Storage and Security

Personal information is stored securely using reasonable administrative, technical, and physical safeguards to protect against unauthorized access, disclosure, or misuse.

10. Data Retention

Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

11. Access and Correction

Under Canadian privacy law, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information

Requests can be made by  contacting me.

12. Third‑Party Services

Carmanet may use third‑party platforms to deliver services. These providers operate under their own privacy policies, and Carmanet is not responsible for their independent practices.

13. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated revision date.

14. Contact Information

For privacy‑related questions or requests:

Carmanet
 contact me

SMS Terms and Conditions (Canada / CASL)

SMS Consent

By providing your mobile phone number and opting in, you provide express consent to receive SMS messages from Carmanet in accordance with Canada’s Anti‑Spam Legislation (CASL).

Purpose of SMS Messages

Messages are sent for transactional and service‑related purposes only, including:

• System notifications
• Service alerts
• Automation workflows
• Support or appointment communications

No Marketing Without Consent

Carmanet does not send promotional or marketing SMS messages unless express consent has been obtained.

Opt‑Out

You may opt out at any time by replying:

STOP

You will no longer receive SMS messages unless you re‑subscribe.

Help

For assistance, reply:

HELP

Or  contact me

Delivery Disclaimer

SMS delivery is provided via third‑party carriers and platforms, including ClickSend.
Delivery is not guaranteed due to carrier or network limitations.